Privacy Policy

Last Updated: January 7, 2025

Esker Designs ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our web design services.

Information We Collect

Personal Information

When you contact us for a consultation or use our services, we may collect the following personal information:

Name
Email address
Phone number
Business name and address
Information about your web design project
Images or content you choose to share with us

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

IP address
Browser type and version
Pages you visit on our site
Time and date of your visit
Referring website addresses

How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide customer service
Provide consultations and project estimates
Schedule and perform web design services
Send you information about our services, promotions, and updates (only with your consent)
Improve our website and services
Comply with legal obligations

SMS/Text Message Communications

By providing your phone number and opting in via our website contact form, you consent to receive SMS text messages from Esker Designs. These messages may include:

Appointment confirmations and reminders
Follow-ups regarding your web design inquiry
Project updates and scheduling communications
Responses to your questions or requests

Message frequency varies based on your interactions with us. Message and data rates may apply depending on your mobile carrier and plan.

To opt out of SMS messages at any time, reply STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message. For help or more information, reply HELP to any message or contact us at (828) 989-1290.

We will not share your phone number with third parties for their marketing purposes. Your consent to receive SMS messages is not a condition of purchasing any goods or services from Esker Designs.

Supported carriers include: AT&T, Verizon, T-Mobile, Sprint, and most other major US carriers. Carriers are not liable for delayed or undelivered messages.

How We Protect Your Information

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: We may share information with trusted third-party vendors who assist us in operating our website or conducting our business
Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

Your Rights and Choices

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt-out of marketing communications at any time
Opt-out of SMS text messages by replying STOP
Withdraw consent for data processing where consent was previously given

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our website may not function properly without cookies.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Phone: (828) 989-1290
Email: sam@eskerdesigns.com
Address: 70 Lenord Lane, Warren, VT 05674